The location was not the problem. The entire U-Haul pickup experience was far beyond poor. I booked my pickup location just around the corner from my house, instead they switched me to a location that was a 30 minute drive away. The App pick up function failed. I had to check in at the Happy Hills Feed store. I had to wait 15 minutes for their computer to pull up U-Haul's terrible system. After that, I was given the code to the truck's roll up door where the key was. The lock was old, rusty, and took over 10 minutes to figure out and open. Terrible management, and service failure by U-Haul. Not the store's fault. This all put me behind an hour and a half. Would not recommend U-Haul's automated pick up service ever again.
Christopher F.
Happy Hills Feed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alvarado, TX 76009
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The location did fine, my issue is with u-haul itself. I was told I would be contacted for a partial refund and its been two weeks with nothing.
Alicia S.These people are my neighbors and any business dealing with them is always enjoyable
Charles C.The only thing I had a problem with is when doing the mobile check in the website freezes you can refresh but when trying to put your stuff in it just stop working.
Nick R.I was thankful to find an affordable truck at the end of the month.
Mona M.