The location was not the problem. The entire U-Haul pickup experience was far beyond poor. I booked my pickup location just around the corner from my house, instead they switched me to a location that was a 30 minute drive away. The App pick up function failed. I had to check in at the Happy Hills Feed store. I had to wait 15 minutes for their computer to pull up U-Haul's terrible system. After that, I was given the code to the truck's roll up door where the key was. The lock was old, rusty, and took over 10 minutes to figure out and open. Terrible management, and service failure by U-Haul. Not the store's fault. This all put me behind an hour and a half. Would not recommend U-Haul's automated pick up service ever again.Christopher F.
Happy Hills Feed
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Alvarado, TX 76009
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- 4.0 Average Customer Rating
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The location did fine, my issue is with u-haul itself. I was told I would be contacted for a partial refund and its been two weeks with nothing.Alicia S.
These people are my neighbors and any business dealing with them is always enjoyableCharles C.
The only thing I had a problem with is when doing the mobile check in the website freezes you can refresh but when trying to put your stuff in it just stop working.Nick R.
I was thankful to find an affordable truck at the end of the month.Mona M.