Customer service was terrible. The guy hung up in my face not once, but twice due to being upset regarding the parking of the truck. This location need to update its location for dropping off the truck after hours . I had to call customer support to find the drop box location, which was not the same location as picking up. Overall I will not be using their services again.
Sheniqua W
Happy Hills Feed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alvarado, TX 76009
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Vendor had broken wires on trailer were very rude to me and my wife I fixed the wires so I would have tail lights after I was told that should be okay with one tail light. When we dropped it off my wife went in and told them that we replace the broken harness there replie was what do u expect a refund because ur not getting one that’s u hauls deal she said no just wanted to let u know my husband fixed it so someone else wouldn’t have the same problem
JOHNNY CGood service. Always use this shop
Miriam HThe person that rented us the u haul at happy hill feed was very nice and kind. He made sure we had the vehicle promptly and clean.
Maria CVery bad service, the employee verbally abused me because my English was not fluent, he denied me the rental, and said it was reserved and it was a lie because I did not speak English, I had to go out and make the reservation online and come back to get it, when I arrived he wanted to charge me twice for the equipment rental, because I was arriving before 11 am when I scheduled the pick up and finally the rented unit had wrong numbers, very bad place for Latinos who do not usually speak fluent English, I do not recommend the place, they cheat!
Yamil I