I use this location 7 days a week 365 days a year as far as availability and professionalism., so that says enough. It's an automotive place so it is what it is on that side of it and it's small but you know what they were available they were helpful they were concerned that the customer questions are answered okay and that's all I want in life from a company and they did it thank you thank you thank you endlessly special thanks to "CC", Edward, and a younger gentleman that I don't didn't catch his name As always the U-Haul folks on the phone that I've dealt with are phenomenal I'll see you again CC I'll probably see you in the next week or two thank you for your professionalism.
FORREST M
Texas Automotive LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Amarillo, TX 79107
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The location was fine. It was the customer service over the phone by Tammy that was atrocious. Extremely rude and condescending after I was told 24 his before pick up that the truck was not avaliable. She offered no solutions and pretty much told me it was my problem. I would recommend listening to the call for training on what not to do. I demanded to talk to her supervisor which never happened but I could hear the supervisor in the background finding solutions until I got taken care of no thanks to Tammy. She's worthless.
Blake WThe lady doing the paperwork seemed lost, and the gentleman who hooked up the trailer acted as if I was interrupting him. The trailer was not hooked up correctly and I had to stop and redo it. Come to find out the trailer was not in good repair and was dangerous to be on the road.
Kerry HUHaul rep was on the ball - very courteous and professional and answered all questions.
Benjamin LBarely any space
Ana C