I had difficulty with the app check in. It took a call to customer service and they walked me through the process.
Jim P
Carolina Monument Company
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Anderson, SC 29624
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Nothing! The owner of the business came out in the rain to get the information she needed and to check the U-haul.
Krystna BThis place was supposed to be open at 9am. I had a reservation for 9:30. When I arrive this U-Haul dealer was closed. I called corporate to try activate my reservation over the phone, but their system was down. They could even tell me where I could locate another U-Haul with an available trailer nearby. Using Google Maps, I found and drove to another U-Haul dealer 10 mins away as they wouldn’t pickup the phone. My call went to an automated U-Haul messaging system which was unhelpful as their system were still down. When I arrive this other place was out of business. I drove back to the first location which finally opened. This set me back for almost 2hrs causing me to be late for my business appointments that day. This was very frustrating experience. A U-Haul dealer ought to be reliable enough to honor their reservations.
DIMITRI VThere were employees present. I used the app to drop off.
Jason RThis location is Amaizing, but I don't understand what these extra charges mean, considering they should have delivered the trailer to me in other locations 511 W WHITNER ST, ANDERSON, SC 29624 at 8:00 am and after a third delivery they delivered it to me at 11 am. What happened was that they delayed all my planning, I'm applying for a refund for the inconvenience caused and now it turns out they're going to charge me more money?
Deyvis D