High miles cost it took me an hour to get a truck and no One at the front desk could help me because the U-Haul guy is not here i had to call the 1800 number the app was not helpful at all but the 1800 people did there best and where able to help me after an hour but they where those guys need more admin privileges lol and then an hour of taking pics plus they charge more per mile
Manolo M
GEG Beltway Group Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Annandale, VA 22003
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I dropped off the truck on 6/24/25, so far I have not received the receipt of completion and my $100 deposit has not been reimbursed. I called customer service many times and was repeatedly told the regional manager will close the account and send me the receipt. As of today nothing has happened. I am very frustrated and will think twice to use U-Haul.
Sereke-Berhan MThe whole operation is self service. That was fine but I was also returning an appliance dolly and moving blankets. I was concerned about leaving them in an unlocked truck so I made sure I took a picture with the items in the opened cargo area.
christen hThere was no equipment
Hamzeh KThe were missing the trailer I selected and I had to drive somewhere else to pick it up
RAWAD K