Alex , was awesome and a delight to work with . I actually called first ti reserve or see if I could walk in to pick up a truck . He advised me to go one to make reservation and stop by so I did and 20 min later I was off and back. The cleanliness mark was due only to something white in the dash area and wrapper on the floor . Other wise everything was perfect from begin to end
SONIA S
Antioch Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Antioch, CA 94509
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Your customer service is excellent i cannot think of anything to improve on.
TONY DThere were no fluids in the car as far as coolant, power steering, and transmission fluid. The truck felt like the transmission was slipping. It was dirty when I picked up and completely on empty. However, the employee that serviced me was fantastic and amazing. I've tried to get a refund and have been denied.
CHELSEY DUHaul needs to invest in better technology to give to their agents. The woman i was dealing with should have been to scan my license into the system at the location. Also, text or email any forms or additional documents as soon as the customer e-signs not two days later. I lost almost an hour because of that.
SEAN PIt said I could drop off any time, had to create account, account asked me to drop the keys in a Dropbox but there is not a Dropbox in sight. The area is dirty and there are dogs running around at night.
JOSHUA K