There was no dolly there was no rollup leg to pull the furniture up on the truck I would feel really sorry if it was someone disabled or someone have a problem and there’s no way for them to pull up the furniture. You have to basically be a bodybuilder lifted up and throw it onto the truck. That’s ridiculous. 1.25 mileage is ridiculous. You might as well go to Home Depot or mileage is free.
marie c
Antioch Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Antioch, CA 94509
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- 3.5 Average Customer Rating
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How U-Haul Reviews WorkEverything is excellent, the customer service is great, they guided me every step of the way for picking up and returning the unit.
Carlos AFirst of all I would like to say that I have used U-Haul services frequently. At least 5-7 times a year for multiple purposes. I have NEVER been told I had to have the truck back by a certain time!!! I picked up the truck at 11 am & was told it had to be back by 5 pm. I was in shock! If I didn't have to get back to my job right away I would have discussed this more with the sales person. Did not like the atmosphere at that place either. So, I am going to need to rent another truck next month & I am FOR SURE not going to get one here. At Ace Hardware on Sunset in Antioch. I will surely go else where. Love & learn.
michelle dI was double charged. Going back today to find out why.
Albert SWhile the Ace location was very good, the U-Haul app is terrible. My iphone wouldn’t let me take pics of my drivers license or the license plate because it thought the site was sketchy. Fix it, please!
carlos l