No personal on permission during drop off
Melvin C
American Storage Arab
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Arab, AL 35016
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The app wouldn't allow me to check the truck in at the location that it had me deliver the truck too. After spending 30-45min attempting to get the location and barcode to work, I finally had to call uhaul for help. They said they would take care of it for me and I took pictures on my phone off the truck for my protection since the app wouldn't let me. The next day I received an email saying I didn't return the truck. I once again had to call uhaul who said the information was put in the night before correctly but bc there wasn't a person on site at this location then I never got recorded as being returned because it wasn't updated in the app. This was a big inconvenience I've never experienced before with uhaul. The location is very convenient but the issues need to be corrected to save others the trouble.
Grant TThe only problem that I encountered was using the U-Haul app dropping off. It did not recognize my location and there were zero lights in the parking lot. I had a hard time finding the bar code and tried to skip that process. Once I did find the barcode to scan, the app would not let me scan it. I had to leave the premises for the app to go back to give me an option to scan the bar code. Update the app please!
KEVIN S