Better training from U-Haul to complete the paperwork. It would be nice if the help number folks listed on the confirmation email were actually willing to help instead of saying it was a different department. It took nearly 45 minutes to finalize this rental when it should have been a 5 minute experience. Not happy with U-Haul but the people in Archbold were very friendly and did all they knew to help.
David R
Archbold SuperValu Foods
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Archbold, OH 43502
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Put a U-Haul sign out front so people can easily find it instead of searching all over for it
HUNTER SLocation was disorganized. Took over an hour to pick up the trailer. Upon return, it was discovered that the pick-up location had cancelled the order (even though we physically had the trailer.) This caused complications in delays and wasted another hour of my time.
Brittany GThe 6'X 12 ' Trailer I rented did not have any kind of tongue jack. It took 4 people to hook and unhook it.
David GHave the user who is supposed to rent the equipment out be FULLY frained! It took me and my son over an hour and 4 phone calls before she could find anyone who could help her with the rental.
MICHAEL C