Fix your app. Hire someone who knows what they’re doing and just redo the entire app, nothing worked properly and the user experience for picking up a truck was terrible. Took an hour because I had to keep calling customer service. At one point I said screw it and took on all risks for my rental because photo uploads didn’t work. 0/10 wouldn’t recommend to my worst enemy.
Delano Y
Security Public Storage Ashburn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ashburn, VA 20147
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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There were no visible signs for drop off
Mike COutstanding experience. Consistently exceeds expectations. This is my go to place!!
ROBERT JStaff is amazing, truck was ready early when I needed it, even better. Will continue to go here for my U-Haul and storage needs.
JASON PI waited for over 30 minutes for employee to get in. I had to use lock box that wasn’t even set up correctly on the app. My day started later and ended later due to this issue. I did not have time to get gas but was charged anyway. This was not a good experience.
Charles B