This uHAUL Team was outstanding. Extremely nice, super helpful, and they treat all customers like humans. Highly recommend. Will use again now for SURE!
JACKSON A
MDJ Locksmith And Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Atlanta, GA 30316
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Hakeem was great checking me in. We had a little bit of issue checking back in but overall a great experience. And the owner was great assisting as well.
ARTRAVIOUS SThe customer service was excellent. The interaction was pleasant. Highly recommend.
Naomi RThe gentleman that handled My rental today was so friendly and helpful. We had questions he was ready with all the answers. Great customer service.
DAVID CI am extremely mad and disappointed with my U-Haul experience. There were many issues that I had. First issue was that I was COMPLETELY unaware of the mileage limit. There was a 30 mile limit. To be clear, the distance alone from where I picked up the U-Haul to where I dropped it off at was 31 miles. On TOP of that, the U-Haul drop off location changed on me once I picked the vehicle up. In the app, it said I could drop it off at the Valero at 3065 Shallowford Road, and then changed to 9800 Canton Road. This added extra mileage. My other complaint is that in the app, it said I could pick up the U-haul on Saturday at 7AM, but found that the pick-up location was only open at 9am. I called ahead on Friday (the day before scheduled pick-up) and they said I could pick up the U-Haul a day early with no extra charge added with drop off on Sunday. Once I picked it up, the drop off date in the app changed to Saturday. Safe to say I WILL be leaving a 1 star review on Yelp, Google Review and will NOT be using U-hauls services again until I get this rectified. Completely unacceptable.
MICHAEL R