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Scott S
MDJ Locksmith And Auto
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Atlanta, GA 30316
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Shortly after I arrived, the front desk representative told the woman who arrived just after me, "I'm sorry, this is awkward but we only have one ten-foot truck and you both (points to me) booked it and she (me) got here before you so we gave it to her." This made it sound like it was somehow MY fault that this woman didn't get the truck she ordered when in fact the company is the one who overbooked. This was not great customer service at all. In addition, when we received the truck we were told there was "3/8" of a tank of gas in it. It is baffling to me that A) the gas tank was not full, and B) they thought it was appropriate to measure in eighths. We drove the truck all of 12 miles and put $20 of gas in the tank, made sure the meter was where it was when we received it, and was told we owed $20 more of gas. When I tried to dispute it he told me I should have taken a photo of the gas gauge. There is absolutely no way we used that much gas, and again, the meter was exactly where it was when we picked up the truck. It would be much more professional to give out the trucks with full tanks of gas just like every rental agency I have ever used in the past.
Savannah CHakim was a great help very professional Communication was very good
MICHAEL GProfessional Service
Lawrence KFriendly
Brittany P