1. Use the rental sites that were closer and requested in the app, not a 3rd party convenience store 2. Have the equipment I rented in the truck as they were supposed to be. 3. Solve the problem efficiently through customer service 4. Clean the truck. Fortunately, Norris at the U-Haul location at Cobb/I-285 solved the problem, provided the missing equipment, and cleaned the truck. People like Norris will bring you more satisfied customers
William C
Best 4 Less
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Atlanta, GA 30318
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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The speedometer didn’t work properly. The whole time I was driving at night I couldn’t see anything.
Isaiah BIt was fantastic!
Rita GThere was a smelly bag of garbage in the back of truck on pick up (imagine garbage in the back of a hot truck in Georgia in the summer). The truck had less than an eighth of a tank of gas. Then when I dropped it off, with about the same amount they charged me. And then they charged me for the furniture dolly and half a dozen blankets that weren’t there. This despite I reported there were none and I took photos with the U-Haul app.
Steven ECustomer service was God awful. I had rented a dolly and furniture pad, but I never got ( that I paid to have) And he did a horrible job of explaining what I needed to do. I had never rented a U-Haul before so I was very confused. And he was making no sense whatsoever. Once I left, the U-Haul itself is fine. But just the whole process of it was horrible.
Kendall M