There was a smelly bag of garbage in the back of truck on pick up (imagine garbage in the back of a hot truck in Georgia in the summer). The truck had less than an eighth of a tank of gas. Then when I dropped it off, with about the same amount they charged me. And then they charged me for the furniture dolly and half a dozen blankets that weren’t there. This despite I reported there were none and I took photos with the U-Haul app.
Steven E
Best 4 Less
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Atlanta, GA 30318
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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Customer service was God awful. I had rented a dolly and furniture pad, but I never got ( that I paid to have) And he did a horrible job of explaining what I needed to do. I had never rented a U-Haul before so I was very confused. And he was making no sense whatsoever. Once I left, the U-Haul itself is fine. But just the whole process of it was horrible.
Kendall MI was there, there were other people there as well. That’s good thing.
Ivan DYour app is not user friendly and some of your locations, the customer service is poor. I did not enjoy this experience and hopefully will not be needing your services anymore. You monopolize the moving business, so the company can do as it feels. I will not refer your business to anyone.
Tracey WThe gentle at the shoe was no help with the app
Ashley B