I apologize that I dont remember the name of the woman that helped us with our reservation (Saturday, 6/7), but she was fantastic. Give her a raise; double, triple, her pay. She handled multiple customers as an absolute pro, set expectations for everyone, kept everyone in the loop, and gave personalized tips and told us what to expect from the app going forward. Uhaul, I'm not kidding, either clone this woman or promote her into a teaching role.
Thomas O
Central Park Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Aurora, CO 80010
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Customer Reviews
- 4.0 Average Customer Rating
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Picked up the truck with a completely empty gas tank. Had to drive straight to a gas station and fill it up. Returned it three hours later with more fuel than it had when I got it. Still got charged for a fuel service fee and a full refill. Totally unfair and very disappointing.
Marsel LGas was on empty, I had to refuel immediately.
Danil LTruck I was assigned didn’t have gas, took it to gas station, put three gallons in and the gas began to leak out the tank. Apparently someone has stolen the gas overnight and drilled a hole in the tank. Service person tried to get my paid gas credited to my bill but it did not happen and U-haul also charged me for insurance that I declined previously.
Mark Mmaybe double check what the customer rented out because I paid for one regular dollie and then I got two furniture dollies instead not that I’m complaining but I didn’t really need those. Also improve the cleaning of the truck in the front a little bit but nothing too bad besides that everything was great, quick and easy.
Gabriel M