After several phones calls back and forth with U-Haul about the fuel left in the truck upon pick up I was still charged additional money for returning it with the same amount I picked it up with. Very unprofessional people to work with. I have time stamped photos showing the amount of fuel and still got charged. Also was 2 hours late and charged for a full day. Again very unprofessional to work with.
BRIAN R
Ballston Lake Auto Care Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ballston Lake, NY 12019
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Clean truck & everything worked well. No problems!
MICHAEL MMike was friendly, the van was great, clean and tank was full. We had no real worries. We did note a problem with the passenger door locking, but roadside assistance fixed it immediately
CAROLYN JThank you
JACOB TNothing. Very good experience and customer service provided by the site agent was excellent. She was very helpful.
MICHAEL K