The van was itself was great and the site staff were very polite and helpful. However, the notion it's an easy process to pick up and return the van when the site is closed is simply inaccurate. At pick-up, the app didn't work -- it kept looping me back -- so I had to call the "help" number posted on the site's door. Thanksfully, someone answered the phone and got me through the process so that I could get the key. And when I returned the van, I had exactly the same problem with the app looping back to where I started -- and the "help" phone number that's posted on the site's door didn't work either -- indicating they were "closed" and that I needed to call back the next day. Later in the evening, I tried accessing the website for return instructions (even though I had already returned the van), and that was worthless, too. I had to stand outside in the bitter cold for more than half an hour trying to complete the pick-up and return process. Someone at Uhaul central needs to fix this process. It was extremely frustrating.
Moving Truck Rental in Ballston Lake, NY at Ballston Lake Auto Care Inc
Moving to or from Ballston Lake, NY 12019? Get FREE truck rental rate quotes at Ballston Lake Auto Care Inc.
Get FREE moving truck, pickup truck and cargo van rental quotes at Ballston Lake Auto Care Inc
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Ballston Lake, NY.
Cargo vans and pickup truck rentals in Ballston Lake, NY
U-Haul cargo van rentals and pickup trucks in Ballston Lake, NY are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Ballston Lake, NY 12019. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Be aware the furniture pads come with 6 per bag, so 2 dozen would be 4 bags. I didn't get the number of pads I requested, so I had to get creative with protecting my furniture. Other than that, it was a good experience.
Had 10am pickup, truck was not ready, had to be dug out of snow. They couldn't clean the top of the roof so snow blew all over the place when I was driving. Alot of confusion as to where I was to drop off so I had to find a place and call U haul. Not a good experience.
I didn't realize you have to pick up within 15 minutes of scheduled time. So I had to call in. Otherwise the pick up would have been quick. Unfortunately it wasn't
Haven't used a u-haul in decades- so wasn't sure what to expect. The van was clean & new, process was seamless, proprietor was very nice, no surprises. Emails to explain all the details. Definitely would use again!
Guys at the shop helped me out when the online version would not let me sign in on site to pick up our rental! They were great! Drop off was easy with key box at the door.
Horrible experience and didn't even get my refund they took 100$ from me and I only drove 3 miles and had it for an hour.
I waited an hour at the location to pick up my rental. Way too long.
My selected vehicle was too wide for the trailer
A-1 Knowledgeable and helpful proprietor Thank you
Person I dealt with was very thorough, nice and conscientious.
Keep doing what you've done for us .
I had trouble with the mobile check out as it would not recognize my location even though I had location turned on for my phone. I had to call the phone number and speak to a representative.
Very friendly and efficient service, accommodating to our needs
Not a comment for pickup location. I had to drive 45 min to pick this truck up due to original pick up location not having the truck available, which was 4 miles from my residence.
Mike was very helpful and very friendly.
Trailer pin for ramp was not aligned with the holes so it had to be hammered to get it in and hammered to get it out. I'll never do it again.
Great service. I will use it again. John was outstanding
I ended up putting in 15 gallons of gas for a 21 mile trip as I was told to return it full. It apparently was not full when I got it. You need a better tracking system
I sent an email already. I showed up to pick up my confirmed 10' truck rental. It wasn't there! Two hours before that I got an email which I didn't see sending me to another location over an hour in the opposite direction. Ballston Lake Auto said to take the 15' truck they had instead for same price. Received the bill and it is for the 15'. Then the elevator was broken at storage so I was late getting back. Called and they said no problem, no one was waiting. I was charged for two days.
Nothing. Uhaul rep at this location was very polite and professional.
Streamline the self check out process. It took about 45 minutes just to get the key.
Of ALL the the business establishments I went to to rent a U-Haul Ballston Lake Auto Care was the most professional, kindest and courteous!! I would highly recommend to check them out!! Thank You, Mike!!