The only thing I was not happy with was someone was able to go into my reservation and change my drop-off location workout my knowledge. They changed my drop-off location to 45 minutes further from my destination, versus my chosen drop-off being only 15 minutes away. Thankfully the staff were able to help clear up the issue, but a reservation should not be allowed to be changed by random people who have back end access.
Carol W.
Balsam Lake Hardware Hank
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Balsam Lake, WI 54810
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Customer Reviews
- 4.5 Average Customer Rating
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No improvements required- great experience, high quality service from Balsam Lake Ace Hardware!
Brent H.One of the straps that hold the front tire down was not complete so was not able to use that tie down.
Joseph N.Very clen store with large parking lot. Young man that helped me was very friendly and helped as soon as I came in the door.
Curtis O.This was my second rental from them and they have always been most helpful.
Kevin T.