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ALIOU F
Russell Street Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baltimore, MD 21230
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The individual person staffing the gas station that pretended to be a U-Haul location was pleasant. The entire rental process was a huge pain in the ass. Getting rid of people and doing it all through a mobile app, which didn't work and had way, way too many steps, was awful. Getting the truck took forever. The first one had almost no gas and low tires (and was filthy). I would never come back to this place again, and given this is the state of U-Haul now, I will probably look for another rental service entirely.
Brian CCustomer service was good return was good I had no problems or issue with the vehicle
Margaret GThe van needed service. The brake fluid was low, tire pressure was low, and the oil needed to be changed. In addition, the van was not registered as a self-service/online check-in. Since the clerk would not help, it required me to call u-haul customer service and make the changes myself. If they know they are providing u-haul services at this location, the process should be more seamless. I rather go to another location.
Maiyanna ATruck came so dirty, it had ashes from cigarettes in the cup holder. Also had little drug caps. The tire pressure light was on and everything.
Kyree S