The mirror on the driver side was broken and it kept blowing back and forth. I had to hold it in place with my hand. It was so dangerous when I was driving on the highway. There was a high pitched humming sound when I was driving that sounded like a broken transmission. There was some liquid on the passenger side of the truck that was yellow. It smelled like urine. I told the U-Haul person that the truck was dangerous and it is an accident waiting to happen. I explained to him that no one should drive the truck until it is fixed and cleaned. He acted like it was no big deal. I’m just worried about the next customer. I called the U-Haul company and told them the danger of that truck.
Tigist M
Russell Street Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baltimore, MD 21230
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Driver side mirror was impossible to maintain steady, making it a burden and hazard to drive. The inside of the cabin was dusty, smelled of wet dog, and the seat's slanted significantly to press the driver and passenger against their respective doors.
Jorge RH was helpful and checked me right in.
Thomas W1) My booked dolley was given to someone else despite arriving & checking-in 30 minutes early. 2) My 1st UHaul truck had homeless couple living in the back 3) Attending made it wait 45" before giving me another truck. 4) Traveled 20 miles to another UHaul location in Baltimore to locate another dolley, but was not successful. 5) Called UHaul; my call was returned after 25 minutes, & supervisor did not even apologize for what has happened & offer to locate another UHaul location that has a dolley that is 15 miles away. However, she added that she cannot guarantee it will be still there as it is first come, first serve... 6) Truck had only less than 1/3 tank in fuel
Carlos AThe agent access his phone to execute no paper work. I did receive a text to download vehicle pickup info it did not work.
Emilio F