The finalizing the contract took a little extra time. The truck was very clean. Even had some extra furniture blankets tucked in with the dolly in the back.
EDWARD L
Express Rental And Supplies
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Barrie, ON L4N2C6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I’ve always relied on U-Haul for my moving needs and usually have a smooth experience. This time, I used the mobile check-in and checkout option, which worked fine and was convenient. However, I ran into a few issues that made the process more frustrating than expected. The lockbox was difficult to open, which delayed access to the truck key. Once I got inside the truck, I realized my moving equipment wasn’t loaded, so I had to track down the store to get it sorted. Finding the store was a challenge in itself. It’s not listed on Google Maps, and there’s no clear signage at the road. Someone eventually told me it was behind the Tim Hortons, but even then, it was hard to spot—just a small U-Haul sign on a door. A visible sign or better directions would make a big difference. Overall, the truck itself was fine, but the pickup logistics and store visibility need improvement.
Lisa BEasy process to pick up truck. Truck was very clean and low miles and comfortable for our 2000km trip.
MARK MDrop off location was a parking lot only. The office was at another site a block and an half away. We had to call the office remotely and get someone to come to the lot to do the intact for the drop off. There is no clear messaging that this is what is needed, so it made for a very frustrating experience at the drop off location.
NATASHA JSimple transaction
MICHAEL S