I didn't know that I needed a 2" ball and the 2 5/16th inch ball had a huge nut holding it on and I found I didn't have the pipe wrench I needed to remove it. This lead to a 1.5 hour waste of time which could have been avoided if we had been warned in advance or if the location we used had one on hand for their customers to borrow.. Once I was able to purchase a wrench and return to the pick-up location, I was able to remove and replace the ball in a matter of minutes, Also, there should have been a reminder that a flat four-prong plug was needed for the trailer lights. Fortunately I already had one from a previous U-Haul rental, but that could have led to another problem for other customers.
David B.
Express Rental And Supplies
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Barrie, ON L4N2C6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Best uhaul location that I have dealt with.
Ceirion H.Better maintenance on the trucks! The cube van I had, the front brakes were shot, everytime you had to hit the brakes, it would vibrate you like crazy!
Donald S.Trying to get an receipt is ridiculous. Have waited 3 days, left a message and still no receipt. Said they had emailed it the day we returned the van. Of course it has been put through on the VISA.
Rod R.I dropped off after hours.
Greg L.