As a customer I was told I have to latch the trailer to my vehicle. There was no associate to check for proper installation or safety. Very irresponsible business. No one came to the yard to check for safety. Never again at this location absolutely terrible service
ANESA S
Express Rental And Supplies
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Barrie, ON L4N2C6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The whole process was easy to use the app to order the van, however I would change one thing, calling the emergency contact should be done prior to getting to the yard to pick up the van as this could hold the entire process up. Also, when we got the van there were no blankets, yet we ordered 6!!!!
Catherine SAlthough the 6x12 enclosed towed well, be sure to confirm that your rental has the higher ceiling. Mine had the lower ceiling and bang my head many times. Will never rent this model again.
JOHN BVery responsive, accommodating staff and seamless pick up and delivery.
Mark SI’ve rented numerous times from this location and this specific time was not a great experience. The truck’s brakes were so terrible the steering wheel would shake as you braked to a stop. My pregnant wife was so terrified to continue driving she didn’t even want to stop to refill gas as we just wanted to return the truck back immediately. I am thinking of even writing a review because it’s unacceptable when your business is renting out your equipment and you allow your equipment to get in such bad shape it can endanger your own customer’s lives. Please contact me to rectify this. I would be happy if some portion of my rental was waived
MITCHELL B