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Roy K
Next Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Batavia, OH 45103
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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No one onsite or signs telling you to go to the gas station diagonal across the road, no uhaul signs at gas station either. Took over 30 minutes to get the truck keys. When call customer service due to the mix up for the drop off location. Woman on phone refused to help change it when the woman who transferred me stated they could change it. Very inconviennt and caused me to spend more $ than what I originally told. Website was not accurate, showed my choice had the truck I needed but after reserved received a call that Inhad to travel 30 minutes away to pick up a truck from a different location. Overall very disappointed and this made a what was an easy move allot more difficult. Better customer service from I believe her name was Patricia in the end would have made such a difference in my expedience.
Crisinda DAlthough the locks for the keys for frozen and the door after my husband and I unthawed the lock was frozen, and the back door of the U-Haul was frozen shut, we didn't have the utility dolly, it actually was a pretty smooth pick up and drop off. It made our move so much easier and would definitely be back, IF we move again :)
Kayla CThis location was also located pretty far outside of the city. It was close to a major road, but kind of out of the way.
CHRISTOPHER WWas a little tough to find in the dark, I passed it before having to turn back around and look again. I selected yes on the personnel but it was a night drop via the app on my phone.
Branden O