The Dealer was very helpful in several ways. The issue is U-Haul dispatch and logistics. I ordered an Appliance Dolly with 60 moving blankets. The truck nor the dealer had these items. This is where U-Haul Dispatch / Logistics failed miserably. There were no Appliance dollies to be had in Baton Rouge, LA. The dealer went out of her way in calling several other local dealers to locate one, but to no avail. She also called Dispatch who said logistics could see where Appliance dollies were located at but in facility but even, they could not locate one. This puts unknown risk to the movers and renters in moving heavy appliances. Next issue was I had reserved a 26-foot U-Haul truck % trailer Monday for Sunday to start my move. The day before I received a phone call that I would not be getting this truck until Monday. This prevented me from getting prepared for my support until later in the afternoon which delayed me 1 full day.5 stars to the local Dealers. 1 star to U-Haul Dispatch and Logistics.
david c
Kadash Network
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Baton Rouge, LA 70814
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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dasny HFriendly Easy to work with👍
Mark SGreat customer service very clean vehicles and guaranteed to make it happen for your needs
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