When I rented the van, I took a picture of the mileage when I was in the u haul lot. When I returned the van I took another picture of the mileage in the u haul lot. The total mileage was 54 miles, I was billed for 60 miles. I called the office and left my name and number with the secretary, no call back to date. This makes me wonder if the mileage is padded on all rentals! The issue is not the extra small amount I was billed, but billing customers for the exact mileage they used. I believe an inquiry should be done to see if this is common practice!
Jeff S
Bayport Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bayport, NY 11705
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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It was a good experience, no improvement needed.
Sarah ETake truck out of service
Eric LThe gentleman working there was very friendly and helpful. Super easy return.
Jonathan LEverything was easy. The gentleman who helped me set up the rental was very knowledgeable and helpful. He made the experience pleasant for me.
Rich R