Never meant to use this location. Frustrated I got re-assigned. No desk to talk with someone, seemed very chaotic, had to park on a major road, saw some homeless guy in a parked trucked when I returned my mine. Will never come back here again
ANTONIO R
Repair & Go LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bedford Stuyvesant, NY 11216
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Do not visit that location they are unprofessional and unorganized completely inexcusable behavior and customer service
WALT JThe break pad what not level to the gas pad. The break pad was approx , 3-4 inches higher. At the time of the rental, I was very rushed for time and didn’t have enough time to return for an exchange. Overall, the rental van was a safety hazard! ☢️
SHARON WTo improve? Close this pick up location. It was one of the most worst pick up experiences. No rep there to help, lack of information, the place looked like a bomb hit it and it was so disorganized a huge pile of U-Haul keys were just sitting there on the counter where anyone could walk into the location and just take several U-Haul vans/trucks. It took almost an hour on the live chat and on the phone to figure out how i could get the van i booked. Someone actually walked in while I was doing that and i told him don’t rent from here! Switch locations.
benjamin rPlace was closed. The employee did not speak English. Took me an hour to pickup vehicle. The app keeps freezing up and asking for a location bar code that not at the location outside. The young Lady that helped on the phone was SUPERB. Was a hour late for my appointment
Anthony T