We found leftover food between the seats and undocumented scratches down the side of the truck. We took our own pictures. The person checking us in was nice to us, however we ended up in this location (over 25 miles away from where our intended location was supposed to be). So my true negative review is for the Uhual location off of the expressway in Waters. They did not have the key on the lock-box and instead had it on the counter just inside the building. This building was closed on the day of our intended pickup so there was absolutely zero way to get ahold of someone to come help. The call line said we’d get a Uhaul in the area and then they had to send us over 25 miles away to get the truck. Unfortunately we had to go and come back to this location as it was also where my stuff was being stored in the storage unit so it was very frustrating.
Samantha W
Captains Choice Marine LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellaire, MI 49615
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Fast and friendly. I didn’t even have a chance to make it inside. The staff met me in the parking lot and did the return there.
David PGive Eric and Eric Sr (?) a raise. Great men.
AMY BDid an after hours drop off. Did not meet anyone. My cell signal was too weak and took some time to complete the return process. The location was well maintained with easy drop off. Only recommend an open WiFi signal to speed up the after hours drop off.
TIMOTHY Dall was outstanding
Matt W