Very easy and friendly experience
AILEMYS B
Mega Saver Rentals LLC Bellevue
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellevue, NE 68123
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Easy to use, efficient.
CARREO COriginally was given 10’ truck when I rented 15’. Took 45min to correct reservation. Truck was not clean in cabin (French fries on floor dirt all over)
CHRISTOPHER DI am submitting a formal complaint regarding my U-Haul reservation and the conduct of the individual I spoke with at Armor Storage in Papillion. Our U-Haul was originally reserved for Friday, January 23. On Thursday, January 22, the moving company we booked through U-Haul contacted us to inform us they could not move us until Saturday, January 24 due to weather. I immediately called Armor Storage to reschedule the U-Haul reservation. The individual I spoke with was extremely rude and dismissive throughout the call. After significant back-and-forth, he eventually stated that our reservation had been rescheduled for Saturday, January 24. Later that evening, I checked the U-Haul app and discovered no changes had been made to our reservation. To avoid dealing with the same individual again, I used U-Haul’s text support service, where another representative successfully rescheduled us — however, only at a different location, resulting in significantly more mileage and inconvenience than originally planned. This situation caused unnecessary stress during an already difficult move, and the lack of follow-through combined with unprofessional behavior is unacceptable. I am requesting that U-Haul: • Review the recorded call from January 22 • Address the conduct of the Armor Storage representative • Consider compensation or a mileage adjustment due to the inconvenience caused by the failure to properly reschedule our reservation I appreciate your time and any compensation and look forward to your response.
MANDY CI reserved 12 blankets about 2 weeks in advance, but when I went to pick up my truck, they only had 6 blankets available.
CHRISTOPHER S