Tie down strap was frayed dangerously but was only trailer available. Clerk was overwhelmed because was only attendant at the combo convenience store AND uhaul. Reservation was switched at last minute to location MUCH further away than my location.MITCHELL G.
Trailer Rental & Towing in Bellevue, NE at Speedy Gas
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Bellevue, NE 68123
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Nice guys.LARAMIE L.
This location is amazing. I don't understand the other comments. Quick, efficient, and very friendly.TIMOTHY D.
I had chosen to get my uhaul via the online pickup option. When I went in for the keys, The young man thought he had to dispatch me a truck so there was some confusion. He called his boss and had him talk to me on speaker phone because I wanted to make sure I was taking the right truck. I had my phone saying to take one truck but the boss was telling me to take the other and I wanted to make sure I was getting the right one and wouldn't be charged for both or have an issue because everything on my phone was different. The boss was rude and belittling to me on the phone, telling me I â€œshould have just come in to set it upâ€. In the middle of a pandemic I try to do my part and do things online and this man is telling me different. I felt bad for the young man working because he truly was trying to figure it out without making me feel like it was my fault, like his boss did. I will never rent a uhaul from them again. I also tried to contact someone from uhaul during this incident and received zero help. I have rented from uhaul many times and I don't think I ever will again. Such a long, frustrating process where I was made to feel like it was all my fault and like I was an idiot.Margaret K.
I rented a uhaul here for a day. Returned it hours before the time I set, handed the keys to two workers and asked if there was anything else they needed from me. I was charged an extra day due to the fact that the workers didn't check the vehicle in until the next morning and charged me an extra day with the protection plan again. Highly unsatisfied that I had to sit on hold for 30 minutes with customer service to get my situation fixed due to lack of responsibility from the employees.Kristina H.
See other commentsPhillip C.
The Uhaul I originally requested was not available so, I was given a special offer of a 17' truck with unlimited mileage for $40 plus ins and tax... Got to the Uhaul place that I normally do business with and was told I needed to go to the location on 25th and Capehart Rd. Get there, had to wait because the attendant was indisposed...then he finally gets out and pulls up the order and reads the balance due of $129 and something...I am like wait a minute here...I then explain to him the deal that Ruth had quoted. Somehow my original order of one day turned into three days, the original was going to be dropped off in Lake Manawa IA. The attendant said no it will be returned here. He then calls the corporate office and speaks to Ruth, anyway Ruth then "fixes" it..."Not" still comes up with over we $100 so now my son (Joseph Allison) the driver gets on the phone. Finally we get somewhere. By the way do they inspect the trucks regularly? That truck was awful! We were barely hauling anything and it struggled. Then I received a text message confirming the order and it said returning to Lake Manawa, IA...yet another phone call to corporate and get the drop off location changed to Cashflow Billing in Bellevue, NE which was closer in the first place. Needless to say Cashflow Billing in Bellevue, NE is and will always be my go to place to rent in the future. No more from the other location at 25th and Caphart Rd Bellevue, NE Diane Scott Steve Scott Joseph AllisonJOSEPH A.
Thank you easy in and out. Alex was great.SELWYN E.
Very goodJOSE S.
Mileage was never verified. Just asked where we went and charged from that.KEITH K.
Considering the current pandemic it would have been nice if the employees were wearing a mask like I was even the man delivering beer did not have a maskSabrina H.
Why they do not back my moneyDIPENDRA M.
Easy and super quick.Brittany O.
Hardy with Anders automotive failed to produce inaccurate reports in regards to turning in the truck I reserved. I turn in the truck on time beforehand in between the the set date and time that was scheduled for turn in before facing extra charges. He failed to verify that I turned the truck in there for the following business week when he submitted the reports the system would charge my debit card for additional days of use when in fact I turned the truck in when it was due. My bank statement suffered a hefty charge on top of the charge that was actually due for extra use of mileage. Hardy is very nonchalant and dismissive of the habits to be inaccurate and Jen preparing information that puts the customer wallet at stake for hefty chargesISMAIL Z.
I answered No on the "clean and well maintained" in that the truck was covered in snow and ice, but there was no means of clearing it from the windshield.CRAIG E S.
Better communication between the U Haul rental site and the reservation office because I returned the truck the evening before it was due back the next morning before 9am. However, I received a call around 11am in the morning asking me if I would be returning the truck even though it was already returned.ROBERT H.
Would definitely recommend. Alex was greatRYAN H.
Awesome service. Easy transaction and professional customer service. Thank you Alex.JASON G.
Clerk was very helpful.Scot S.
The 24/7 app doesnt work for this location andbthe app is hard too useJoseph W.
The truck had a dirty windshield, which made it hard to see, and I had to go to a gas station to clean it bc there wasn't any windshield wiper fluid .. but other than that the truck was great and I'm so thankful that I was able to get in such a time crunch..TANJA ANN M.
Have customer service connect trailer and share guidance on its use.Ryan M.
The truck was in decent shape and hauled what I needed it too with no fuss. Mart staff had me in and out for pickup and drop off at no time at all. Happy that I used them.Brian H.
Ensure vehicle is clean.Darrell A.