The website developers and managers that approved their work need to be fired. Why? Because the website did not clearly warn, notify or provide visibility that the location I used for the past 5 years didn't have a truck, and therefore, the pickup location was move to a location 1/2 hour away. This invisible or automatic change was enormously disruptive. The reservation number was provided to the attendant at the original location and they said they were not familiar with the uhaul website and it took them 30 minutes to figure out what location my reservation was changed to and how to print a map. Uhauls own people could not figure out how to use the uhaul website! Uhaul need to considerably revise the website to CLEARLY show where the pickup is with a one-click map of the location, not directions to the location. One hundred percent failure.
michael a
The Wall Doctor LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellevue, WA 98004
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I didn’t order a uhaul
BARBARA EThank you Brian. Your service and the truck was excellent.
HAFIZ AConsiderate staff
Michael DHey Susie and Max and little puppy! Carl
CARL H