The vehicle was damaged and the tailgate was jammed. The check engine light was on and I was given a vehicle with NO GAS. There was no itinerary provided as the email did not come through properly. The ability to use the web to capture photos wouldn’t load and when I shared this information I was told it timed out and they wouldn’t resend it,
Shannon R
Eastgate Truck Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bellevue, WA 98006
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Despite completing the online check in with pictures of the odometer and gas level, I was charged triple the mileage I put on the van. The phone number is no good, no one will pick up. Seems like the day use vans have poor records of mileage with the intent to get more money out of users. Not to mention there was garbage in the front of the vehicle and it smelled like someone had smoked cigarettes in the van for years.
Erin BYou have an excellent service, thanks
eduardo uThe attendance were very friendly and very helpful when it came to explaining trailer, hook up and safety.
TRAVIS CWorst experience ever. They took me through the checkin process and eventually told me that they had no trucks available. I had to get on a call with Uhaul scheduling who told me they had no alternate locations available. In the meantime somehow these guys figured out they had one truck available and called me to confirm. I took the key but 2 minutes later the guy comes out and says my reservation was cancelled. I had to go through the entire process once again. The most unprofessional and careless service I've ever witnessed.
AMRITH S