No improvement needed.
KENNETH R
Bentonville U Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bentonville, AR 72712
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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We rented 2 dozen moving pads in 4 bags. All were somewhat dirty. Two bags were very dirty and very wet. We had to return them and get replacements which were also dirty but at least dry.
Jeffrey SInstructions were not clear and I got wrongly charged for dropping off at a wrong location when my reservation clearly stated the opposite
Darwin SI had the U-Haul 10 or 12 hours returned it in the same shape I picked it up in. It had a quarter tank of gas when I picked it up. I left it with almost a half a tank of gas returned it 10 hours early and was charged another $120 on top of the 210 that I paid for it Which made this $330 rental fee for a half a day and mark down it was a cleaning fee. It didn’t rain that day. There was no mud. I was on the asphalt all day nowhere near mud or anything we loaded just furniture in it out of my house, which was clean and unloaded it Leaving no dirt or debris or trash inside the U-Haul but yet I was charged $100 cleaning fee and that is more like a scam if they wanted $350 to rent it for a half a day they should just say it upfront instead of Reading it for 175 a day and then adding all these fees to where you’re up over $300 I will definitely tell everybody that I know about this scam that U-Haul is pulling on people you can bet on it
JAMES SThe wireless network in this location is weak, so the U-Haul app doesn't work well. It took me several attempts to pick up the truck in the app. And I was unable to upload pictures when I returned the truck. It would be nice if the storage place had a guest Wi-Fi network.
DOUGLAS C