This feedback is for the Uhaul location in Bentonville where I made arrangements to rent the uhaul: I am from Missouri and I rent uhaul from Arkansas about 20 times a year. I was charged approximately $500 dollars because the in store clerk set my return for in-town or local. I have never rented local or in-town from another state. Also, I should have been informed and made aware of any and all possible charges I would incur and be charged, not blindly and arbitrarily charged $500.
EDWARD T
Bentonville U Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bentonville, AR 72712
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Great customer service. Very easy to rent and return
MARY MVery easy drop off! Thank you to the Bentonville Team. This is the second time I have utilized this location and it is Great Each Time!
Walter DOMG! The staff here is awesome! Funny, easy going, two of them are so in synch they say the same thing together at the same exact moment. Fast, efficient, low key, calm...just one of the best CS experiences I've had since the pandemic. I left my sunglasses in the truck when I dropped it on a Sunday. No problem! Got them back right away. No attitude, no sulkiness...it was like a river rapid trip....you need to study these guys....it's the future of CS
JAMES THelpful staff
WESLEY D