Friendly, and efficient
MICHAEL S
Gilman Street Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Berkeley, CA 94710
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The person working at the location was excellent. Really great customer service.
Daryl RGilman Street Rentals is the best in the East Bay. They are focused on rentals and always have the best equipment. This time it was Travis who set me up with a close-to-new step van lickity split. Thanks, Travis, I appreciate you.
R TThe person who took care of my rental pick up was extremely rude and got angry at me for picking it up at 4:35pm because he said he has to clean before closing at 5pm. He kept saying "DAMN, THIS PEOPLE" "DAMN" while shaking his head in disagreement and he was clearly irritated and with anger issues. He was mumbling the whole process of information intake. I accept that my appointment was at noon but I was dealing with enough issues related to moving out that delayed my pickup as to on top of it, arrive to this location and deal with an employee's anger issues. If I hadn't really need the service I would have declined and let it become a verbal altercation because its just not fair as a customer either. He was so distracted being angry at me that he forgot that my rental included a dolly that he didnt load in the trailer. And I was so disappointed and wanting to leave as soon as possible that didnt notice it wasn't there until I got home to start loading and realized it. The loading got unnecessarily complicated by the lack of the dolly that I was regretting going to that location with every box loaded. That person should not be in a customer facing role.
RICARDO SGreat service felt very personal and comfortable. I was very well taken care of.
Dean W