Becca is a rock star! Things didn’t go as planned as the truck that I had reserved was not available due to previous customer failing to return it on schedule, but Becca did everything she could to resolve the issue. Since the weather was nice, I was able to swap a truck for an open trailer and save at least $70. Help was short that day, so she was also the one who hooked up the trailer. Even though things didn’t go as planned, Becca’s customer service made it all better!
DAVID W
Dawsons Ace Home Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Berkeley Springs, WV 25411
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Super staff who were efficient in getting our unit to us (paperwork and such). We will definitely keep this location on hand for any future needs.
DAVID MBridgette was thorough, knowledgeable and efficient.
BRYAN BThis location was very disorganized. The employees didn't even know who was to handle the drop off. I had to leave the truck and they told me that they would someone check it in later in the day and send me an email confirming the check in.
Gregory PAdd a sign/instructions indicating to put key in lockbox.
Vijay D