Great customer service over the phone. Bethlehem area
LEOPOLDO H
A&K Appliances
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bethlehem, PA 18018
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I made a booking for 10am, there was a sign on the door that said back in 5 mins, this was almost 11. I waited outside for 20 minutes after calling the number on the sign for the guy to arrive "I'll be there in 2 mins". He said they open at 11. Took another 15 minutes sitting inside for the keys. Truck was parked in an almost impossible to get out of spot in a tiny lot. Truck wasn't dirty but wasn't clean. When I came back to drop off the lot was almost full and I had to do crazy parallel parking to fit it out of the main drive way. Also I didn't sign up for safe move and one of the dashboard lights was on, I took photos of everything before and after.
Matthew FAs I stated above, the truck battery died twice on me. I called this location and explained to them that I would stipulate to a price on gas, but I did not want to shut the truck off a third time with fear it would not start. The girl who answered the phone had to keep ether texting the manager or called him because she did not know protocol answers. The manager stated to the girl to relate to me that it is my problem because I did not call roadside assistance. I was literally 5 minutes from their location, I didn't feel the need to call roadside since it would be returned to their location within the few minutes. Very poor customer service!
PAMELA SThe price says $19.95 for that size a little surprised about the $40 or so it came out to not shore what all the add ons are
THOMAS NI had no communication with anyone at drop off. There should be a N/A option. There was no problem
David C