The rental manager was great with getting me set up and on my way. Very friendly and polite.Christian C.
Trailer Rental & Towing in Biloxi, MS at A&J Mini Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Biloxi, MS 39531
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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I'll never use u-haul again! Extra charges on debit card with no approval and then told oh well by location agent. Absolutely piss poor customer service.JOSEPH D.
This was the best experience I have had with U-Haul. The manager of A & J Mini Mart was very pleasant and extremely efficient and she completed my rental pick-up and return in a timely and professional manner.Debra C.
the woman was rude, when customers came in she told me to move so she could take care of a customer. she did not tell me where to drop off the uhaul car hauler, she told me to drop it off wherever there was a uhaul service, i chose the uhaul service in livingston louisiana since it was closer to me. the woman there watched me unhook the trailer from my truck as she was keying in the information on her phone. later that morning i got an email from Uhaul asking about the trailer. I told them where i dropped it off etc and they told me i was to have dropped it off at the uhaul place on airline hwy. i again explained that the woman at A&J mini mart did not tell me where to drop the trailer, only told me to drop it off at any uhaul place. now i am being charged again on my credit card for another day. i did not rent this trailer today or any other trailer, i returned the origional trailer on monday morning the 12th of april. the woman in biloxi at a&j mini mart did not even come out to look to make sure that it was the right trailer we were getting. the contract number is 92291295. yes it does tell me to drop the trailer off at baton rouge, but she did not point that out just that i could drop it off at any uhaul service location, and i chose livingston louisiana since it was closer. this last charge needs to be refunded asaprebbeca W.
The service was not what I was use to. The vehicle was not clean at all.BRITTANY P.
The truck only had a quarter of a tank in it.. When we return it it had more than an quarter of a tank. I have never rented a truck that was not fulldeborah B.
Had to change my pick up due to the first place being closed then get to the other place had to wait and the guy did not know what to do so had to conduct it over his phone then they said my card would not take had to give cash. When I went to return truck nobody was at the location waited for a while had to get to work left daughter there she sat there for 1hour and a half no one still did not show up had to call uhaul to find out what to do with the truck had to send pictures through email could not find drop box found it behind building have not received the rest of my money back due to them having me pay cash and not being open when will I receive the rest of my money was told I would get a call from someone today and still have not heard from anyoneMelissa P.
Didn't have the truck i reserved. Got charged for a bigger truck even though i was told i wouldn't be. Was charge for mileage when my initial contract didn't say anything about it.Very sketchy convenes store. Not worth renting from. Make the trip for a few more miles down the road.Ryan Z.
Car dolly was shittyLewis S.
Not enough lighting but people very nice It was a last minute thing and they were very accommodatingCHARLOTTE H.
So far, so good! Specially in this facility they're always very friendly and helpful!Jerry R.
Not quite sure how this place is a U-HAUL licensed facilityKIRA W.
The lady that works there was so sweet and made my whole experience with them a breeze!Eva D.
The drop-off experience was quick and easy. The attendant was very pleasant and helpful.John C.
More personable and explain the contractLindsey B.
The place I dropped it off is cramped.Kenith I.
Nothing! My experience was great. The sweet lady working there was awesome to work with as well. I would highly recommend this location.Miriam M.
add staff, clean the truck, have the equipment that you rent on line availablejoseph M.
Be HONEST! BE HONEST!Linda J.
It a uhaul thanksLuke C.
The truck was quite old and had none of the modern features. No rear camera, no power windows, no power mirrors. I was expecting a more up to date vehicle. I am not used to driving a truck and these features would have made it much easier and safer.Daniel H.
Nothing it was very pleasant.elizabeth M.
They should not close for lunch when you just called and said you would be there in ten minutes. If they had told me they were leaving I would have waited to drop it off.heidi D.
The left rear outside tire had a gash in it when I picked it up. The tire appeared low when I picked it up, so I thought I could air it up. Unfortunately, I needed the uhaul immediately. Upon further inspection, the tire was irreparable. How this was not identified during the safety inspection is beyond comprehension. I was charged by the drop off location for the tire replacement. I would not recommend this location and they should not be allowed to provide equipment to customers.MARTIN M.
Convenient location near the Air Force base. However, they sell crack pipes in the mini mart. When I tried to return the truck, the store was locked and had a sign that said "Be Back Soon". Uhaul should reconsider being associated with this location.Michael P.