The gentleman at climate safe storage was very nice and helpful through the whole process. The only issue I had was with finding a truck. On Uhaul.com it would say the size truck we needed, but when we called the location, they haven’t had the size we needed for a long time. That bug needs to be fixed. Then some locations would never answer their phones or call back if a message was left. Storage city in D’Iberville, MS, is the worst and after reading the reviews, they never seem to be there during business hours causing people to be late on return if equipment when they actually had it there on time. Then u-haul faulted the customer for allowing their crappy locations do that and not refund the customers. Do better!
BRENDAN S
Climate Safe
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Biloxi, MS 39532
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Mandy Cain assisted me w/my trailer rental, and she exceeded my expectations. She was beyond helpful with getting my rental taken care of. She deserves recognition for her compassion to ensure my satisfaction was nothing less than exceptional. Will def come back to this Climate Safe location in Biloxi!
Sean JThe young lady who works there is great. I mentioned my son's name and she knew who I was talking about. My son is a talker and people remember him and she remembered him. (He's had a storage unit with them for about 10 years). They are good people who work there.
SUSAN TBest customer service of any rental location I've used. Love the staff here, they are a delight to do business with.
Joshua ZHave a jack to help lift the trailer.
FARRIS M