I was overcharged for mileage which I refuse to pay. I only traveled 31 miles and was charged $47.50 for “gas” and mileage. They told me it was at alittle over a quarter tank and it wasn’t even over a quarter tank and I returned it right at a quarter. They told me just to take it up with uhual but they are scamming people out of money.
ASHLEY K
Master Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bloomington, IN 47404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Not much I can say. The equipment was clean and ready. Customer service was good. In and out quickly.
THERON CExcellent customer service. Explained options clearly. Equipment was ready when promised. Clean and in excellent working conditions. Explained return process and details incl location and fuel tank requirements
DOUGLAS CThat after hours drop-off was so easy and went so smoothly! It was a huge relief after a very difficult move.
Jessica MShop lied about gas gauge, said it was 7/16 full when it was clearly 5/16 full. Customer service rep agreed to "meet me in the middle" 6/16, effectively stealing gas from me. Brakes were in horrible condition, truck was not capable of an emergency stop. Above 40 MPH, the truck bounced up and down violently, which was a terrible experience since I spent over a 100 mph on the interstate and the truck was not capable of 60mph.
JOHN H