Everything was great.Kind people an reasonable rates.We will definitely use this company again if we move
BRIAN H
Master Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bloomington, IN 47404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The location was fine and helpful. I picked the trailer up late in the day before leaving town and recognized once on my on way the unit does not drive well. Correctly loaded it had terrible vibration at all speeds. Also the front seams need re sealed as excessive water came inside as a result of driving in the rain which should be the benefit of an enclosed trailer.
GAVIN WThe cargo van I rented smelled like something had died inside of it! Squirrel Chipmunk or mouse maybe! The upholstery was so dirty and stained I took the van despite this issues because of limited availability in my area! Also there was an issue with my paperwork I was given paperwork for the wrong van. The wonderful young lady who took care of me did an amazing job and was so courteous and helpful.
CHRISTIAN NI had to move here after you moved my reservation to another location and then when I called that I would be about and hour late to pick up and I was assured it was not a problem and then when I arrived 48 mins late ( I had notified at 8:30 in the morning about my hour late ) then the truck was gone. So disappointed in the way I was talked to but after calling U-Haul I was move to Master Rentals and it all worked out !
MARK HMy morning started off with my ride not showing up to get my U-Haul reservation. I had to Uber. Soni was late picking it up. They lady at the desk was so kind and nice and easy going. She didn't give me grief at all. Then she helped me change how many hours I needed the truck without an issue. Then my friend's didn't show up to help me move. I had to do it by myself. I was tired by the end of the day and she was just as kind checking the truck back in as she was checking me out. Kinda made my day better even though it was a total disaster in my book. So Kudos to the lady and the staff for making the end of a very long day really easy for me. I appreciate it more than I can tell you.
SCOTT C