It was easy to rent the truck, and Kelly was great to work with.
PAUL C
Monster Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bluffton, SC 29910
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The only saving grace to this location was the employee/owner? who was working in there when I came to pick up the 15’ truck I had reserved 6 weeks in advance. Pick up was scheduled for 9am. I received a text at 8:30a saying my truck was delayed and to show up at 11:30a. When I arrived the computer was down and we sat and waited for 30 minutes for it to come back up. The employee kept warning us that we may not get a truck that day. Then, once the computer came back online, we were told they had given my truck to someone else earlier that morning. What! He brought around another one (after looking for 15 minutes) and was preparing the paperwork. I asked if the truck had been cleaned and inspected. He said no. He did the inspection and discovered the truck had 4 bald tires. As we were preparing for a 2,700 mile trip that was a no go. Also, the dolly and 10 packing blankets I had reserved were not there. The employee found a 20’ truck and rented it to me for the price of a 15’ one. That’s a positive. 2 and a half hours later we finally had a truck, but no supplies. The employee knew what a disaster this experience was and gave us some concessions to make up for it, which was appreciated. All in all a stressful experience but it all turned out in the end. But why is U-Haul renting moving vans that are not mechanically sound? Come on U-Haul. Do better.
KEVIN WThis was above and beyond keep it up
ERROL BI will never use U-Haul again. We were not informed about all insurances. We got randome calls. Information was somehow changed after pick up and was incorrect.
MAX KGreat!!
William M