This business was closed when we arrived. It was easy enough to drop it off by following directions. I would prefer a location that was open to drop off, but our circumstances didn't allow for it. Also, we had to travel a longer route due to I40 being closed, so we went over on mileage. That may be taken into account for future customers. Overall, it was a good experience using U-Haul. I rated the place we dropped the truck as being clean and personnel as being helpful because I couldn't submit without answering. I can say that I called this location before renting, and the gentleman that answered the phone was helpful and polite.
lori h
Monster Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bluffton, SC 29910
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Worst experience i've had with UHAUL. VERY unfriendly and unhelpful staff, and Uhaul should not allow them to be a rental or return location. It was that bad. Junked up area with uhaul trucks parked in mud, backed into woods with other junky looking cars, etc. I was in the market for storage and wanted to check this place out for a unit, but after dealing with a horrible staff member and terrible uhaul return, i will never be back, and will advise everyone to go elsewhere.
ALLISON FExcellent customer service
Stephen MThe attendant at the drop off location was excellent, he came out to greet me and followed up to inform me of several concerns with the truck. Thankfully the images I took before I left helped him identify that the truck should not have been rented to me
EVERETT CKelly is the best UHUAL Representative. Kelly is very knowledgeable and knows all of the uhual information. I specifically go to this location because I know Kelly always provides the best quality service and is always very helpful in finding the trucks we need. If Kelly wasn't at this location we wouldn't be renting at this location
ANNA J