This experience was superior in comparison to the UHaul rental we had the day before, which was a nightmare.
Thomas S
Monster Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bluffton, SC 29910
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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There were no instructions on how to pick up my rental truck on Saturday when the facility was closed. I had to figure it out myself after the frustration of the truck not being where I reserved it. The Uhaul app did not update to tell me my truck was not available where reserved at 9am on Saturday (Midgard storage in Bluffton SC). I was dropped off at the location I reserved it - they told me they had no reservation. They told me the truck was at Monster Self Storage. I said I had no way to get there, and was not informed by Uhaul that this change had occurred until 1 hour after my scheduled pickup. When I begged a friend to drive me to the new place, I had a panic attack when it was closed and I couldn't figure out how to get access to the truck for a long time. I cannot express in words how much I hated Uhaul at this point. I will refrain from cursing you out in print but I want to call you every curse word every invented.
Paul Oexcellent service. Truck worked great. Drop off was simple
STEVEN SI had initially made a reservation at another location by accident. When I asked (in person)if I could switch to their location, they made it easy peasy! Staff was super sweet, and effortless when my driver picked up and dropped off. Next time I would ask for a drop down ramp, but we did fine without it. Thank you for making our move seamless!!
Mary LThe facility was clean and well maintained. The personnel were friendly and helpful.
MARK B