Germs roach infestation - millions of them in everything and everywhere .. had to throw away all blankets , towels , cloth materials , etc Now after being told I’m getting not charged and refunded for what already paid I have collections with U-Haul dept .. I have been in contact with you all the whole time since the moment I saw the first roach and with the location, the U-Haul was filthy to begin with which it was the last one so I didn’t even complain, but saw one roach when I first got it didn’t think much of it until a few hours later when it became nighttime open the doors and there were thousands crawling over everything in all of my stuff I made the location aware I even paid my own money to extend the rental so I could try to bomb or do whatever ended up having to keep the truck to mitigate the problem from the roaches and after being told several times I will not be charged for anything. I am still receiving bills.
Kristie G
USA Grocers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boca Raton, FL 33428
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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It’s close to where I live so that was good. I only took the $15.00 insurance but was charged $30.00, not happy about that. The truck also didn’t come with a dolly when every other U haul I have rented had one. Overall it was okay, but would rent elsewhere next time.
NICOLE KEvery was Spot on From pick up to Return!!
GINA SInforming customer of better deals or bundle for mileage.
BRIAN MThe entire experience was the easiest we've ever had when renting a moving truck. We received prompt assistance with very pleasant and helpful associates upon arrival and when we returned the vehicle. We will definitely recommend this location and use them again for moving needs.
ANTHONY A