I was charged for fuel that was not in the truck at the start of the rental. the tank was 1/4 full and I returned it as such. I have photos to prove it, but the attendant was so busy and slow that he took my return while helping other customers and told me that I can just leave, only later charging me the difference. Like I said I have photo proof of the gas gauge when we left and it was not 3/8s. I tried to explain this but he was distracted with the long line of other renters.
Regan M
Kevas Auto Deals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boerne, TX 78006
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Convenient location, easily accessible. Tommy was great checking me in and getting the trailer all hooked up as well as helping with the app for the necessary pictures before departure. Return was very “uneventful” as well. Great overall experience.
LOUIS CVery helpful in getting checked in and hooking up the trailer.
ERNEST LTommy Nalls lll simply rocks. Good man. Super friendly.
MICHAEL PAwesome Staff, very friendly and forthcoming, made the rental a breeze. v
REYES G