Our pick time was 9am but no person was there to assist in the reserved truck rental. After numerous attempts to reach a Uhaul representative a very helpful person from another Uhaul rental site had to send someone to assist us in actually obtaining our rental truck which delayed the reserved movers we had scheduled with Uhaul by over an hour. They need to have someone on site during business hours to assist customers with rentals. Terrible experience with this particular Uhaul site.
Jeff C
Stor It Parkcenter
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boise, ID 83706
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Just do what you are doing!! Great experience and easily completed.
PATRICIA KStaff was friendly and extremely helpful.
AMY LThe employees were rude. My pickup time was 10am. At 10:30 they called asking when I was going to be there. I was already on the way and felt rushed for no reason. Bad attitudes, not friendly.
RICK Nthe A/C kept shutting off while I was driving, along with the vent. Not good for summer driving. The App. kept kicking me off every time I tried to use it to return the truck. So I had to call in the 1-800 number to have them put things in the notes of the truck.
JOHN B