The dolly and furniture pads that I purchased were not there. So although I didn't have to pay for them, it made the move a lot more stressful. I feel like I can't depend on uhaul to give me what I pay for.
Garrett O
Stor It Parkcenter
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boise, ID 83706
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkAnnie was helpful & kind
William GThe employee, Annie, that assisted us was a star. She was courteous, friendly and knowledgeable.
Leeanne WThe office was closed, used electronic pickup. What a disaster. Uhaul was experiencing technical difficulties which sounded as though they were ongoing and common - with their audio, the app, just everything. It took about an hour to resolve just to pick up the vehicle, which didn't extend the rental time by an hour, so I lost an hour trying to resolve. Customer service keep disconnecting from my call when they placed me on hold to verify my contacts, which be because of their audio issues, was a nightmare and locked my contacts waiting by their phone out from being used. Eventually. After sitting in best 100° weather for an hour at their location, we finally got going. My $19 a day rental, for two days, and about 40 miles, with basic insurance $30 was about $230, which included the charger for returning it two notches under on the fuel gage from when we picked it up. Over all, super crappy experience. Vehicle was basic, lots of dents with x marked stickers and a chipped windshield, photographed upon picking it up from the location. The actual lady under the building, which was open when we returned it, the highlight of the entire experience. I'd give her a raise if she was my employee, seriously. She was the only redeeming quality of the entire experience, and a pure delight to engage with.
Daimen BTruck was in poor shape but being able to rent last minute is a privilege.
John F