My only complaint is that the truck I reserved ended up not being available at another location, that's how I ended up here. It ended up working out well for me though.
LANNIE S
Motorsports Warehouse Distributors
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boone, IA 50036
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I picked my trailer up on a Saturday, which was also a race day for this location, so it was crazy busy and there was only one person working at the counter. Despite being busy he was very friendly and the check out process went quickly and smoothly. I also want to comment on the service I received when I needed to contact safe haul assistance. I could not get the roll up door open on the trailer. The tech they dispatched arrived in a timely manner and was very friendly despite it being a Saturday. He was able to get the door open and I was able to continue loading.
NORA BThis is an excellent location, it's so much more convenient than going to Ames.
KURT TWhen I arrived at their office, I went in and no one was around. After 10-15 minutes someone came in a side door and did my paper work. They then instructed me to find a spot, park, unhook and drop my trailer. No one came out to help me or inspect the trailer.
Roger HComputer processing in a more timely manner. I was told they had a new computer processing system that they were having difficulty with. I had to wait in the car for 11/2 hours with 2 babies in the truck for the rental to get processed. I had contacted them the night before for processing and they had the same problem. They did the best they could under the circumstances! We rented a truck in Ames Iowa 2 weeks ago and the rental process was quick and a smooth process! On the other hand I was not informed that I’d need a jack to unhitch the trailer at drop off and no one was around to help.
CYNTHIA S