I had trouble signing in when i had to add my Driver's License and the gentleman from the business was a total gentleman downlowning my info and to making sure that even the rearr view mirrors where perfect. This is the second time ive rented trucks from this busniess and will comtinue to do so ! In a couple of days ill have to rent a Cargo van and of course will be going to this place again
Vanessa V
Muffler Mart of Boston Inc
(U-Haul Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boston, MA 02119
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The rental truck could be available at the location I requested. The keys were not in the lock box and the truck assigned to us was parked in. It would have been nice to have a person on site to coordinate with and not just some stupid phone app.
Mark RBrenda went above and beyond to make my experience east, fast, and welcoming. I've used Uhaul's services many times and have never had such a positive experience.
Kyle GBest location in the state!
Noah JThere were two primary issues that caused my negative experience with this rental. The first is that my reservation was cancelled without notice and then when the customer service agent restored my reservation, I unexpectedly needed additional verification. The second is that the key for my truck was in a different lock box from the one I was told to use in the UHaul app. A UHaul employee had to find the correct box to get my key. Overall, the UHaul employees I interacted with were excellent, but due to delays on hold and with unexpected delays/errors, my pickup process took 90 minutes. This substantially delayed my move and was quite inconvenient.
MICHAEL R