Request moving equipment but it was not in the truck however I was charged anyway. Spoke to a U-Haul agent and was assured it would be refunded upon return. Two days after return and it's still not refunded.
Brian O.
Muffler Mart of Boston Inc
(U-Haul Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Boston, MA 02119
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Justin was awesome at site for check out
Seanna G.Easy set up (pick up and drop off) and very friendly client facing personal.
Victor D.The costumer service was top notch and I got want I needed to get done quickly and I appreciate that. The truck we not perfect but it beyond suitable for me needs.
DeBorah Ault A.Location is ok, van is ok, and even the customer over the phone was OK but the overall check in/out process was very confusing with no instruction or staff on site to help. Ended up wasting about 90 min trying to figure out steps and how to while sitting in the parking lot at the time I should have been making use of the rental van.
SANG L.