I had asked for a dozen moving blankets to be included in the rental. When we picked up the trailer, the gentleman I was dealing with told me they don't have any blankets to be rented, and I would have to do without. I left the dealer frustrated as the blankets were to protect the furniture my recently deceased parents had left me. Because blankets were unavailable, the furniture sustained damage. When I looked at my bill when I was dropping the trailer off, I found that my bill included the rental of the 12 blankets. So we never had blankets during our move, even though I paid for their use. Still frustrated with how this all went down.
HANS F
Quality Inn Bracebridge
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bracebridge, ON P1L1G4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I requested 2 Dolly's to assist in moving, when I showed up the location said they didn't have any. A system needs to be put in place where a customer is atleast given a heads up when equipment isn't available, I therefore had to delay by day to find a Dolly to use.
DEREKMICHAEL Severything was positive , except for the fact i only used it 1 day and was charged for 2 days . i did email this fact , i did have one follow up , but nothing since . should have been credited back for 1 day .
MICHAEL GThe first truck had a cracked windshield across 30% of it. The mobile pickup was not available as arranged. The replacement truck had transmission challenges as it struggled through each gear to get to speed.
David WConfirm to a customer one day before the rental date where the rental will be picked up. Thank you.
KEN P